On Top Roof Support was built by people who ran roofing production from the inside, at volume, under pressure. We know where roofers lose jobs, time and money in the office, because we've cleaned it up before.
Marlene Segura scaled a roofing company from 1 branch to 8. Along the way, she ran the entire operations side of the business at 60 to 70 installs a week and $1.75M in weekly volume, from permits, HOAs and scheduling to supplements, collections and accounts receivable.
She often walked into companies that had great crews but no system behind them. There was no follow up, money sat uncollected, and jobs stalled because nobody owned the next step.
She built On Top to be the office she always wished someone had handed her. Today she leads operations and oversees the team working on your jobs.
"I'm a fixer. No situation is too big that I can't handle."
We keep our client list small so the people who built this stay on your jobs. You'll know who is working your board by name, and the operator overseeing it has run production at 60 to 70 installs a week.
Roofing software is adding AI quickly. Your CRM may soon draft supplement letters, summarize adjuster emails and update jobs for you. These tools are useful, and every contractor will have access to them.
What AI can't do is take ownership of a job until the money is in the bank. It won't call the mortgage company a fourth time, walk a nervous homeowner through an endorsement in Spanish, or push back on a desk adjuster. That is the work you hire us to do.
We keep up with these tools so you don't have to. We also run jobs for more than one contractor, so we see patterns that a single company can't, such as which carriers stall, which line items get approved and how long each permit office takes.
AI tools give you software. We give you an operations team that uses AI and answers for the result.
We work inside the CRM you already use, so there's no new software to learn and nothing to migrate. Every email, call and text goes out under your company name, in English or Spanish, and we can run your jobs wherever you build.
Start with your Production Score, or book 20 minutes and we'll walk through your board with you.
