These Terms of Service ("Terms") govern your use of the website located at ontoproofsupport.com (the "Site") and any communications or interactions with On Top Roof Support LLC ("Company," "we," "us," or "our").
By accessing our Site, submitting a contact form, or communicating with us via phone, email, or SMS, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Site immediately.
These Terms apply to website visitors and prospective clients. If you enter into a separate Client Services Agreement with us, that agreement governs the specific terms of your service engagement and, in the event of conflict, supersedes these Terms with respect to your engagement.
On Top Roof Support LLC provides roofing back-office operations and production support services to roofing contractors. Our services include, but are not limited to:
The specific scope of services, pricing, and terms of any engagement are set forth in a separate Client Services Agreement between the Company and the client. Nothing on this website constitutes an offer to provide services or a binding agreement to do so.
Not Legal or Financial Advice: Nothing on this website or in our communications constitutes legal, tax, financial, or insurance advice. We are an operations support company, not attorneys, accountants, or licensed insurance professionals.
Our website is intended for roofing contractors, roofing company owners, and related business professionals. By using our Site and contacting us, you represent that:
You may access and use our website for lawful purposes related to evaluating or engaging our services. You agree not to:
We strive to keep information on our website accurate and up to date, but we make no warranties about the completeness, accuracy, or timeliness of any information on the Site. Pricing, service details, and availability may change without notice.
Our website may contain links to third-party websites, including calendar scheduling tools and social media. We are not responsible for the content, privacy practices, or terms of those third-party sites. Use of third-party sites is at your own risk.
When you submit a contact form or inquiry through our website, you consent to be contacted by On Top Roof Support LLC via email, phone, or SMS in response to your inquiry.
By providing your mobile phone number and checking the SMS consent checkbox on our contact form, you expressly consent to receive text messages from On Top Roof Support LLC. These messages may include:
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS we send. Reply HELP for assistance. Your consent to receive SMS is not a condition of purchasing any service. We do not share your phone number or SMS consent with third parties for their marketing purposes.
By contacting us, you may receive email responses and follow-up communications. You may opt out of non-essential emails by contacting us at connect@ontoproofsupport.com.
All content on this website — including text, graphics, logos, images, workflows, and design — is the property of On Top Roof Support LLC or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission. Nothing on this Site grants you any license to use our intellectual property.
Our proprietary workflows, templates, checklists, CRM configurations, and standard operating procedures remain the exclusive property of On Top Roof Support LLC regardless of how they are viewed or accessed.
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.
We do not guarantee specific outcomes from our services, including but not limited to permit approval timelines, HOA approval results, insurance carrier decisions, or mortgage endorsement timelines, as these are controlled by third parties.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ON TOP ROOF SUPPORT LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE OR OUR SERVICES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
Our total liability for any claim arising from use of this website shall not exceed one hundred dollars ($100.00). Nothing in these Terms limits liability for gross negligence, willful misconduct, or fraud.
You agree to defend, indemnify, and hold harmless On Top Roof Support LLC and its members, employees, and agents from any claims, damages, costs, or expenses (including reasonable attorneys' fees) arising from:
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal proceedings arising from these Terms shall be brought in the courts of Broward County, Florida.
Before initiating any formal legal proceedings, you agree to contact us at connect@ontoproofsupport.com and attempt to resolve any dispute in good faith within fifteen (15) business days.
In any dispute arising from these Terms, the prevailing party shall be entitled to recover reasonable attorneys' fees and costs.
We may update these Terms of Service at any time. Changes will be effective when posted to this page with an updated "Effective Date." Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
We encourage you to review these Terms periodically. Material changes will be noted by updating the Effective Date at the top of this page.
Questions about these Terms? Contact us: