Effective Date: January 1, 2025 · On Top Roof Support LLC
These Terms of Service ("Terms") govern your use of the website located at ontoproofsupport.com (the "Site") and the services provided by On Top Roof Support LLC ("On Top," "we," "us," or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms.
You may use this Site for lawful purposes only. You agree not to:
On Top Roof Support LLC provides roofing back-office operations and production support services to roofing contractors. Our services include, but are not limited to: CRM workflow management, permit tracking, HOA coordination, insurance supplement coordination, COC collection, recoverable depreciation follow-up, mortgage check coordination, and full production lifecycle management.
The specific services, pricing, and terms applicable to your engagement are governed by a separate Client Services Agreement signed between you and On Top Roof Support LLC. In the event of any conflict between these Terms and your Client Services Agreement, the Client Services Agreement controls.
By providing your phone number through this website or our opt-in process, you consent to receive text messages (SMS) from On Top Roof Support LLC related to your service inquiry or active engagement. These messages may include scheduling updates, follow-up communications, and job status notifications.
Message and data rates may apply. To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at connect@ontoproofsupport.com or (407) 337-7867.
We do not use SMS for unsolicited marketing unrelated to active service inquiries or engagements.
All content on this Site — including text, graphics, logos, images, and workflows — is owned by On Top Roof Support LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.
Our proprietary workflows, checklists, CRM configurations, and standard operating procedures remain the exclusive property of On Top Roof Support LLC at all times.
Our SMS communications and services are intended for individuals who are 18 years of age or older. By opting in to receive text messages from On Top Roof Support LLC, you confirm that you are at least 18 years old. We do not knowingly send SMS messages to individuals under the age of 18.
On Top Roof Support LLC is not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages. On Top Roof Support LLC is not responsible for any charges incurred from your mobile carrier related to the receipt of SMS messages.
This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. On Top Roof Support LLC does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
We do not guarantee specific outcomes from our services, including permit timelines, HOA approvals, insurance carrier decisions, or mortgage endorsements, as these are controlled by third parties.
To the fullest extent permitted by law, On Top Roof Support LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services. Our total liability shall not exceed the amounts paid by you to us in the sixty (60) days preceding the relevant claim.
This Site may contain links to third-party websites. These links are provided for your convenience only. On Top Roof Support LLC has no control over the content of those sites and accepts no responsibility for them or for any loss or damage arising from your use of them.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Broward County, Florida.
We may update these Terms from time to time. Changes will be effective when posted to this page with an updated Effective Date. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Terms.
Questions about these Terms? Contact us: